Skip to content

Mathxl Student Player Homework

Many of the most common questions are answered below. If you don't find what you're looking for, Pearson’s Product Support Team is ready to help.

Search our Online Knowledge Base for answers to a comprehensive set of questions. The Knowledge Base lets you search by category, keywords, or phrases. You can even subscribe to articles to receive email notifications when they are updated.

Your computer needs to be properly configured to run your MathXL course. Depending on your course, you will either need to run the Installation Wizard or the Browser Check to install the components you need to view exercises and multimedia content in your course.

Where do I find the Browser Check or Installation Wizard?

It's best to run the Browser Check or Installation Wizard from inside your MathXL course. When you log into your course, you will see a Browser Check or Installation Wizard link on the Announcements page.

You can also run the Browser Check or Installation Wizard from this Support site.

  1. Go to the Browser Check or Installation Wizard page.
  2. Select the textbook for your course from the drop-down menu.
  3. Click Submit. Either the Browser Check or the Installation Wizard appears in a new window, depending on which tool is used in your course.

Note: Before running the Browser Check or Installation Wizard, you should review the information below. You must have administrator rights to install software on your computer. You will also need to confirm pop-up blocker and cookie settings. If you are unfamiliar with these topics, the information below will give you guidance.

Administrator Rights

Administrator rights allow you to install software on a computer. Before running the Browser Check or Installation Wizard, make sure you have full administrator rights on your machine. If you are on a lab computer or a computer at an institution or business, you probably do not have administrator rights and you cannot install courses components from the Browser Check or Installation Wizard. In this case, you need to contact your lab administrator, network administrator, or the owner of the computer so that person can run the Browser Check or Installation Wizard to install plug-ins and players for you.

To check for admin rights on a Windows system:

  1. Right-click the Windows Start button.
  2. If you see the text “Explore All Users,” you have administrator rights.

To check for admin rights on a Macintosh system:

  1. From the Apple menu, choose System Preferences.
  2. From the View menu, choose Accounts.
  3. Under My Account you should see your computer user name. If you have administrator rights, Admin appears directly below your user name.

If you try to install components using the Browser Check or Installation Wizard without administrator rights, you may see a message saying that you are missing a key component. If you click the link to install the component, nothing happens.

Managing pop-up blockers

Pop-up blockers or ad-blockers may prevent you from installing components and from using your course. You should configure these programs to allow pop-ups from mathxl.com before running the Browser Check or Installation Wizard or trying to use any part of your course.

Commonly used pop-up blockers:

  • All the supported browsers - Internet Explorer, Firefox, and Safari - include pop-up blockers.
  • MSN offers the MSN Toolbar, which includes a pop-up blocker.
  • EarthLink offers a pop-up Blocker for Internet Explorer.
  • Google offers a toolbar with a feature to block pop-up windows.
  • Yahoo offers a toolbar with features to block pop-up windows.
  • Netscape 7.1 offers a pop-up blocker feature that can be turned off by selecting Preferences from the Edit menu and then selecting Popup Windows under Privacy and Security.

How to allow pop-ups from specific locations:

Most popular pop-up blockers let you allow pop-ups from specific locations. For example, if you are using the Google toolbar pop-up blocker, you can click the Popup Blocker button on the toolbar when you are using the Installation Wizard. The button text will change to read “Allow site popups,” indicating that the Popup Blocker is disabled for the MyMathLab site. For specific instructions, please refer to the online help for your pop-up blocker.

Tips for managing pop-up blockers:

  • Most pop-up blockers produce an audio alert when they block a pop-up window. If you have speakers installed, raise your volume so you can hear whether a pop-up has been blocked.
  • Many pop-up blockers let you use the "Ctrl" key on your keyboard to allow an individual pop-up window. If you are unsure how to configure your pop-up blocker, hold down the "Ctrl" key when clicking the Install or Detect buttons in the Browser Check or Installation Wizard.
  • If you have multiple pop-up blockers, you will need to configure each pop-up blocker. For example, you may have Internet Explorer 6.0 (with Service Pack 2), the Google Toolbar, and Norton Internet Security. Each has its own, independent pop-up blocker.

How to disable pop-up blockers:

If pop-ups are still blocked after you configure your pop-up software, you should temporarily disable your pop-up blockers. You can temporarily disable many pop-up blockers by clicking the program's icon in either the Windows System Tray or in the browser. You can re-enable the software when you are not using your course.

In extreme cases, you may need to uninstall a pop-up blocker completely. If the pop-up blocker is not part of your browser, you probably can remove it using the Add/Remove Programs in the Windows Control Panel.

If you still need help, contact Product Support. (Contact information is at the top of this page.)

Configuring your browser's cookie settings

To use MathXL, your browser must accept cookies, which are used to keep track of who you are when you move from one web page to another.

To enable cookies for Internet Explorer:

  1. From the Tools menu, select Internet Options.
  2. In the Internet Options window, click the Privacy tab.
  3. Click Advanced.
  4. Set your cookie handling as follows:
    • Select Override Automatic Cookie Handling.
    • Accept 1st party cookies.
    • Accept 3rd party cookies.
    • Select the checkbox Always allow session cookies.

To enable cookies for Firefox:

  1. From the Firefox menu, choose Tools > Options (PC) or Firefox > Preferences (Mac).
  2. In the Options window, click the Privacy tab.
  3. In the Cookies section of the window, make sure “Accept cookies from sites” is checked.
  4. From the “Keep until” dropdown list, choose either they expire or I close Firefox.
  5. Click OK to save your settings.

To enable cookies for Safari:

  1. From the Safari menu, choose Safari > Preferences.
  2. At the top of the window, click the Security lock icon.
  3. Under Accept Cookies, make sure Only from sites you navigate to is selected.
  4. Dismiss the Advanced window.

If you still need help, contact Product Support. (Contact information is at the top of this page.)

Changing your QuickTime settings if videos won’t play

If you are having trouble playing the videos in your MyMathLab course, you may need to adjust your QuickTime settings. Click the links below for instructions:

Enabling ActiveX for your browser (Installation Wizard courses only)

The Installation Wizard requires you to download the MathXL Player, which uses an "ActiveX control" to display homework, tests, and practice exercises.To install the MathXL Player, ActiveX must be enabled in your Internet browser. The Installation Wizard tells you whether you need to enable ActiveX.

If your browser’s Internet Options are set to block ActiveX, you will see a warning message alerting you that ActiveX is disabled. For example, if you have Windows XP Service Pack 2, a message like this appears along the top of the Installation Wizard screen:

For Windows XP and Windows 2000 XP1 users, a message like this appears:

If you get any type of error message telling you that ActiveX is disabled, follow these instructions to enable ActiveX:

  1. From the Internet Explorer Tools menu, select Internet Options.
  2. Click the Security tab.
  3. Click the Internet icon on this tab; then click Default Level.
  4. Under "Security Settings for this zone", adjust the slider to Medium.
  5. Click OK to save your settings and close the window.

Now you can return to the Installation Wizard and install the MathXL Player.

If you still need help, contact Product Support. (Contact information is at the top of this page)

Tips for Windows XP Service Pack 2 users

If you are using the Browser Check or Installation Wizard on a system running Windows XP Service Pack 2, you may see a yellow/beige information bar located just below the title bar that looks like this:

Click this information bar and accept the installation of the required component. If you do not, the component required for your course cannot be installed.

If you still need help, contact Product Support. (Contact information is at the top of this page)

You can retrieve your login name and password by submitting an online request form (also available from the MathXL log-in page). When completing this form, be sure to enter the email address you used to register for MathXL. Your login information will be sent only to this email address. If you need additional assistance, call Product Support at 1-800-677-6337.

In most courses, you can use recent versions of Internet Explorer, Firefox, or Safari to work in your course. A few older courses, however, are only available using Internet Explorer. If your course uses the Installation Wizard, you must use Internet Explorer 6 or 7 to work in your course. If your course offers the Browser Check, you can use any of the three standard browsers.

Some Internet providers, such as AOL, offer their own proprietary browsers, which are not compatible with MathXL. To work in your course, you must minimize the proprietary browser and open a standard browser supported for your course.

Back to Top

Frequently Asked Questions

What does MathXL offer my students?

With MathXL, your students can:

  • Work through unlimited tutorial exercises correlated to the exercises in their textbook.
  • Receive a personalized study plan to diagnose areas they need to practice.
  • Complete homework assignments and tests online and receive immediate feedback.

Back to Top

What does MathXL offer me as an instructor?

You can use MathXL to:

  • Create and assign online homework and tests that are automatically graded and tightly correlated to your textbook.
  • Manage your students' results in a powerful online gradebook designed specifically for Mathematics and Statistics.
  • Customize your assignments as much or as little as you like, depending on your syllabus and your students' needs.

Back to Top

How will using MathXL save me time?

MathXL automatically grades online homework assignments and tracks all student results, so you can spend less time grading and more time teaching. By using MathXL to monitor your students' results, you can quickly assess how individual students -- or the class as a whole -- are progressing with specific topics.

Back to Top

Can I create my own algorithmic exercises in MathXL?

Yes, you can use the MathXL Exercise Builder available in most MathXL courses to create your own custom algorithmic exercises, and you can include these exercises on homework assignments, quizzes, and tests.

Back to Top

When does my access to MathXL expire?

Your access to your MathXL course is good for three years.

Back to Top

How long will students have access to my course?

Student subscriptions to MathXL for Basic Mathematics through Pre-Calculus courses are good for 12 months.

For Calculus, Statistics and other courses that make go through two or more semesters, student subscriptions to MathXL are good for 24 months.

Back to Top

Do I have to do anything for my students to have access to my MathXL course?

No. Students can register to MathXL, log in, and choose their school, and the textbook used in your course to get started on their own. They can take sample tests and tutorials to do self-paced study. If you decide to create online assignments in MathXL, your students can choose your course in the "Instructor/Course" field, and their work will be tracked in your gradebook.

Back to Top

What if my students do not have high-speed Internet access at home?

Newer MathXL courses include multimedia (videos, animations, and other helpful learning aids) correlated at the exercise level.

You might recommend to those students that they access the multimedia content for exercises from the school computer lab or library, and then work through quizzes and tutorial exercises from home.

Make sure the computers in any labs where your students will be using MathXL have been set up with the appropriate plug-ins and players.

Back to Top

What if I don't cover all the chapters in the textbook?

You can easily hide or remove chapters, sections, and other resources you don't plan to use from your MathXL course using the Course Manager. You can restore sections or Chapters if your syllabus changes mid-semester by editing your course coverage.

Back to Top

Can I hide course content from my students without deleting it from the course?

Yes, you can make course content invisible to your students by editing the course settings in the Course Manager and then changing course coverage.

Back to Top

Can I administer a proctored test in MathXL over the web?

Yes. You can use MathXL's Test Manager to set a variety of options for online tests, including password protection, time limits, and expiration dates.

Back to Top

Can I create my own tests for students to take in MathXL?

Yes. Each MathXL course contains sample chapter tests you can modify, or you can create your own tests using an online testbank of items correlated to the exercises in your textbook. You can also upload TestGen tests into your MathXL course.

Back to Top

Why do I need to install both the TestGen plug-in and the TestGen software?

The TestGen plug-in allows you and your students to view and take TestGen tests; the software lets you create and author them. Students only need to install the plug-in, as they are not creating or authoring TestGen tests.

Back to Top

Can I export grades from the MathXL gradebook and use them in my spreadsheet program?

Yes. The MathXL gradebook allows you to export the data in a comma separated value (.csv) file format, and you can open the .csv file in a spreadsheet program.

quote The homework system in MathXL is a fantastic way to facilitate student engagement with the course material in a classroom. I have noticed a distinct improvement in my students overall performance on their written exams. The key to success for math students is practice, practice, practice, and MathXL provides that opportunity through algorithmically generated problems with excellent videos, animations, and textbook references.” quote

O. Pauline Chow, Harrisburg Area Community College